Xero
London, UK
Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe and the US. Planday was acquired by Xero in 2021. How you’ll make an impact Our Customer Experience Team plays a crucial part in our continuous growth journey. In this role, you would be the first point of contact for any customer questions and requests, and would be responsible for ensuring...