Mercury - Banking for Startups

Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation. That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships. Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with...

Soaring high above the Gardon River, the Pont du Gard is a masterpiece of ancient Roman engineering, blending monumental scale with remarkable precision. Constructed in the 1st century CE, this aqueduct carried water over 30 miles to the Roman colony of Nemausus (modern-day Nîmes, France). Built almost entirely without mortar, the Pont du Gard relied on meticulously cut limestone blocks, some weighing up to six tons, fitted so precisely that the structure has endured for nearly two thousand years. Its average gradient of 1 in 3,000 (about 0.03%) allowed water to flow steadily and efficiently across the vast distance, a testament to the Romans’ deep understanding of water management and infrastructure design. Just as the Pont du Gard exemplifies ingenuity and precision, at Mercury, we draw inspiration from such timeless innovations. Our Risk engineers create systems that are not only seamless and reliable but also built to last. As a Software Engineer (IC2) in Risk...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs’ and business owners’ financial lives. Underneath all our products is a massive web of partners that users don’t see, requiring significant product and process investment. That’s where the Financial Partnership Operations team comes in. We work to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy. We’re looking to hire a Technical Treasury Operations Specialist to support the daily workflows of both our SEC-registered investment advisor and our FINRA-member broker-dealer. This is a foundational individual contributor role for someone who is eager to learn in a detail-rich, regulated environment and who thrives on hands-on execution. You’ll work closely with senior operations staff and cross-functional partners in compliance, engineering,...

At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders and business owners discover and thrive with Mercury. Over the past two years, we've significantly expanded our startup customer base. Now, we’re growing into new segments: eCommerce and New Verticals like Marketing Agencies, Consulting, Staffing, and more. Each of these industries has unique financial needs—and Mercury is uniquely built to serve them all. As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury. Here are some things you'll do on the job: Own the end-to-end sales process—from initial outreach to close...

In the small town of Takefu, Japan, a centuries-old tradition of crafting the world's finest kitchen knives lives on through the skilled hands of master artisans like Shiro Kamo. With each precise strike of the hammer and careful adjustment of the forge, Kamo-san infuses his unwavering dedication and passion into every knife he creates. The result is a tool that not only performs flawlessly but serves as an extension of the user's own hand, expanding the possibilities of what a talented chef can achieve. At Mercury, we draw inspiration from masters like Kamo-san as we strive to infuse the same level of skill, intuition, and beauty into our financial technology craft, particularly in our iOS app. Just as a chef relies on their trusted knife to bring their culinary visions to life, we believe that businesses should have access to financial tools that are not only functional but also a joy to use. As we embark on this exciting journey, we are looking for a great iOS Engineer who can...

Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.  At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers. Our product engineering group is growing and we’re looking to hire a senior full-stack engineer . We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs’ and business owners’ financial lives. We’re looking for a Card Fraud Manager to lead our team of Senior Card Fraud Investigators and help shape the future of card fraud prevention at Mercury. You’ll lead a high-performing team dedicated to detecting, investigating, and mitigating card fraud while balancing excellent customer experience. You’ll also collaborate across Risk Operations, Customer Support, Risk Strategy, Product, and Engineering teams to design scalable, data-driven controls and tools to improve our fraud detection capabilities. * Mercury is a financial technology company, not a bank. Banking services are provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. As part of the journey, we would expect you to: People Management & Team Leadership...

In the early days of Silicon Valley, the most powerful ideas spread not through ads or algorithms, but through conversation. It was founders sharing lessons over coffee, investors making connections at late-night dinners, communities forming around ambition and belief. These moments weren’t loud, but they were transformative. At Mercury, we believe modern banking should feel the same way - powerful, personal, and effortless. Our mission is to simplify finance for ambitious founders so they can spend less time managing money and more time building what matters. We’re looking for a Senior Associate, Venture Ecosystem Sales to bring that philosophy to life: someone who can turn introductions into opportunities, events into relationships, and conversations into lasting customer relationships. You’ll be at the forefront of Mercury’s connection with the startup ecosystem, bridging founders, investors, and the tools that help them move faster. What you’ll do: Lead with empathy....

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. As an Incident Responder at Mercury, you’ll sit at the center of our most critical moments, leading with calm, clarity, and care when things break. This role is not only about being able to go deep with technical rigor, but also about being a facilitator and translator who works together with teams like engineering, legal, and marketing to ensure our customers are covered during incidents. Customer-facing experience is required, as you’ll also communicate directly with customers during many incidents. You’ll be a trusted voice advocating for both customers and internal teams, ensuring clear communication, thoughtful solutions, and swift action.  You’ll need to...

The origins of modern performance marketing can be traced back to the 15th century when new printing technologies allowed merchants to advertise their goods and services via posters and pamphlets. Though the world of marketing has changed immeasurably since then the core tenant is the same–get the right message in front of the right people. We’re looking for the right person to join our Performance Marketing team and do exactly that. Mercury is revolutionizing banking* for the modern age, building the finance stack that empowers startups and companies of all sizes to thrive. We have significant momentum, and are investing behind that to reach new audiences, test new channels, and acquire new customers. These ambitions are exactly why we are looking to strengthen our team by adding a Performance Marketing Manager. This role will support the team by launching, optimizing, and reporting on the digital marketing campaigns that help Mercury achieve our aggressive growth goals. Our...

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster. This might be the right role for you if: You’re the kind of person who thrives on hitting targets & metrics.  Your aspirations are focused on becoming the top-performing salesperson in the industry. Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination. You're driven, but never at the expense of your team. You care deeply about contributing to a positive, collaborative culture where everyone levels up together. You will:...

What You’ll Do Build a world-class customer experience : Champion a customer-obsessed culture, by setting a clear vision for the team, owning key prioritization decisions, skillfully weighing tradeoffs to design  experiences that delight across every interaction and channel. Operational Excellence : Lead a global CX organization of 100+ employees, solving over 30,000 tickets per month across four support channels. Use best-in-class tooling (Zendesk, Assembled, and more) to deliver seamless experiences and drive efficiency across complex product lines. Strategy & Data : Position CX as a strategic pillar by building a metrics-driven foundation that informs decisions, measures impact, and enables compelling storytelling through data. Dig into the details while keeping a big-picture vision. Talent & People Development :  Lead and inspire an experienced leadership team while scaling a global organization to support growth from hundreds of thousands of customers...

We are looking for an experienced Strategic Partnerships leader to take our VC program to the next level. Reporting directly to the Director of VC Partnerships, you will be able to touch all elements of Mercury’s work with the VC and startup community. This role will help  This leader will have full autonomy of the VC emerging managers program, craft our partner strategy, identify opportunities in our existing partner channel, and leverage their industry experience to recruit strategic partners into our program. This role will have frequent travel to major tech hubs (35% of time).  You will: Grow the VC partnerships program, driving new customers to Mercury–including VC funds and their portfolio companies Maintain and nurture strong ecosystem partnerships that drive measurable usage, including VC funds, accelerators, venture studios, fund administrators, communities, and universities. Implement sponsorship opportunities including conferences, events, newsletters,...

In the heart of Switzerland, where the art of watchmaking has been perfected over centuries, lies a testament to precision, engineering excellence, and enduring quality. Swiss watches are renowned not only for their elegance but also for their intricate mechanisms that ensure accuracy and reliability. Each component, no matter how small, is crafted with meticulous care, and the entire system operates in harmony to keep perfect time. This tradition of excellence reflects the very essence of reconciliation—ensuring every detail aligns with precision. At Mercury, our Reconciliation team embodies this same spirit. We are tasked with maintaining the integrity of billions in deposits across multiple financial institutions, ensuring that every transaction is accounted for accurately. Our platform integrates with every banking* primitive and payment rail, operates with near real-time efficiency, and provides clarity and confidence in our financial records. As we build and maintain this...

We’re looking for a Relationship Manager to work with some of the most exciting early-stage startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful. This role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in fintech relationship management. You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale. What You’ll Do Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience. Help founders adopt Mercury’s core suite. Execute playbooks that ensure consistent engagement across a large portfolio of startups. Surface scaling opportunities to senior RMs and partner with them on strategic accounts....

In 1969, Apollo 11 became the first spacecraft to land humans on the moon, a feat that depended on rocket science, and also on the seamless integration of more than 55,000 components inside the command module. Behind every launch window, subsystem handoff, and re-entry angle was an ecosystem of operations: test protocols, logistics systems, all kinds of cross-team communication and so much more, all humming in the background to ensure mission success. This orchestration was an integral part of translating ambition to achievement. At Mercury, we build products that help startups and growing companies manage their finances. We believe that the way we build is a key ingredient in the success of what we build.  As our engineering team scales, we're looking for a Senior Manager, Engineering Operations to help shape how the team works. You’ll partner closely with the VP of Engineering and engineering leadership to help us operate with precision and purpose. While this role is a...

In the 1960s, Dieter Rams transformed how we think about functional design at Braun. Faced with a world of cluttered, over-complicated consumer products, Rams pioneered a philosophy of "less but better", creating premium tools that felt effortless to use despite their sophisticated capabilities. His radios, calculators, and home appliances didn't just work beautifully; they made complex functionality feel intuitive for discerning users who valued both performance and elegant simplicity. At Mercury, we believe the future of finance lies in applying Rams' "less but better" philosophy to banking*. We're building premium consumer banking tools for founders, investors, and tech professionals who demand sophisticated functionality delivered through elegant, effortless experiences. As a financial technology company, we help people spend less time managing their money and more time building the things that matter to them. We're looking for a senior product designer to execute...

“Great things are not done by impulse, but by a series of small things brought together.” - Vincent Van Gogh We’re looking for a Workforce Management Lead to establish and grow the foundations of workforce management at Mercury. In this role, you’ll bring clarity and structure to how we staff and scale support - laying the groundwork for a function that empowers both our teams and our customers. This is a newly created role within our Strategy & Planning team, focused on shaping the future of Workforce Management for our Customer Support team at Mercury. With an Analyst already in place, your focus will be on evolving the function with intention - bringing a balance of data-driven insight and agent-friendly design. You’ll drive alignment across teams, turn workforce data into high-impact decisions, and partner closely with Customer Support Leadership to define clear, shared responsibilities that support a well-coordinated, high-performing support organization....

Mercury* is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.  Our Internal Audit team helps Mercury stay resilient as we grow - providing independent assurance that our risk management, governance and internal control processes are designed and operating effectively. We assess how well Mercury is managing its most important risks and collaborate with teams to proactively strengthen controls, streamline operations, and support scalable, compliant growth.  We’re looking to hire an Internal Audit Manager to help lead and build out our Finance Internal Audit coverage. In this role, you’ll design and execute Mercury’s first dedicated internal Finance audit program, focused on financial reporting integrity, accounting controls, treasury, capital management, and regulatory reporting. You’ll work cross-functionally with Finance, Accounting, and...

At Mercury, we believe that financial operations should be seamless, scalable, and automated. The Reconciliation team at Mercury is dedicated to building processes and tools that ensure financial accuracy, operational efficiency, and a best-in-class experience for our customers. This is a product role that requires a deep understanding of reconciliation processes in a fintech environment and a strong ability to scale and automate financial operations. You will work closely with operations, engineering, and finance teams to shape the future of our reconciliation tools and processes. Your expertise will ensure that our reconciliation workflows are accurate, efficient, and built for growth, allowing Mercury to deliver exceptional financial products with confidence. Reconciliation at Mercury should feel effortless and reliable—our goal is to make financial accuracy a given, not a challenge. You’ll lead efforts to enhance settlement and reconciliation processes, drive financial...