Xero

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About the team In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia and the USA.  We combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions. Our team builds and implements sophisticated monitoring and remediation toolsets to  support best in class observability, reliability, operational excellence and engineering productivity...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About the team In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia and the USA.  We combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions. Our team builds and implements sophisticated monitoring and remediation toolsets to  support best in class observability, reliability, operational excellence and engineering productivity...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. As a Lead Design Researcher, you’ll shape and lead impactful qualitative and quantitative research programs that connect cross-functional & senior stakeholders to key customer challenges.  Through understanding Xero’s competitive landscape and weaving together connections across studies and customer journey stages, you’ll deliver clear insights and recommendations that inspire change and ensure Xero’s strategies are grounded in a deep understanding of our customers.   What you'll do Qualitative research - You'll make use of a broad range of qualitative methods on large and complex projects. You’ll design and conduct...

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact: As a Senior Account Executive you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You’ll form great relationships with your Accounting Partners and also work closely with your Senior Account Executive colleagues to make sure that you and your colleagues are working in the...

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact: Xero’s Customer Experience (CX) team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. We have an exciting opportunity for a Customer Experience (CX) Manager to join the CX leadership team and oversee our Australian CX team. In this role, you'll drive world class support across our customer outcomes, people, operations, and effective delivery of our CX strategy. As a leader or leaders, you'll empower and motivate your team to be highly engaged and provide...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on a foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and innovation,...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. This is a 12 month fixed-term-contract As a Head of Product, you will: Lead the strategic direction and growth of our Americas Tax Portfolio as Head of Product. You'll tackle complex, long-term product problems and cultivate high-performing product teams through exceptional people leadership. This role is pivotal in expanding our customer base into highly complex and ambiguous markets, requiring expert stakeholder management and the development of both new and experienced product leaders.   Network across Xero to ensure the products within the portfolio connect to Xero’s strategy, objectives and future Provide...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. This is a 12 month fixed-term-contract As a Head of Product, you will: Lead the strategic direction and growth of our Americas Tax Portfolio as Head of Product. You'll tackle complex, long-term product problems and cultivate high-performing product teams through exceptional people leadership. This role is pivotal in expanding our customer base into highly complex and ambiguous markets, requiring expert stakeholder management and the development of both new and experienced product leaders.   Network across Xero to ensure the products within the portfolio connect to Xero’s strategy, objectives and future Provide...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About our division: Be at the forefront of empowering small businesses and advisors to thrive! Our dynamic Small Business Growth Division builds innovative solutions dedicated to providing solutions that simplify complexity and drive informed decision-making. From transforming accounting data into clear, actionable insights, best-in-market reporting, to creating seamless and intelligent experiences with integrated platforms, we're building the future of small business management. Our teams work on the foundational suite of services focused on organisations and their data, we evolve key platforms for scalability and...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You will provide support and guidance to small business owners, bookkeepers and accountants when they reach out to us with a question and when we reach out to them proactively by phone.   Our aim is to help our customers through their queries quickly and efficiently....

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. Principal Engineer Opportunities at Xero! At Xero, Principal Engineers play a pivotal role in driving technical excellence and innovation across our diverse Product and Technology teams . This is an opportunity to leverage your deep expertise in areas such as building and maintaining robust APIs, leading complex cloud-native projects, and championing engineering best practices that impact a global platform serving millions of small businesses. Across various teams, you'll contribute to technical vision, mentor engineers to elevate their skills, and collaborate on solutions that balance immediate needs with long-term...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. Principal Engineer Opportunities at Xero! At Xero, Principal Engineers play a pivotal role in driving technical excellence and innovation across our diverse Product and Technology teams . This is an opportunity to leverage your deep expertise in areas such as building and maintaining robust APIs, leading complex cloud-native projects, and championing engineering best practices that impact a global platform serving millions of small businesses. Across various teams, you'll contribute to technical vision, mentor engineers to elevate their skills, and collaborate on solutions that balance immediate needs with long-term...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. About the Job Our Product Support team works together to provide great support to all Syft users. We are brand ambassadors and aim to delight our customers and make it easy for them to see how Syft adds value to their business. The Product Support Specialist plays a key role at our company and within the larger Customer Experience team. You will provide real-time and detailed support to our existing local and international customers (small business owners, bookkeepers, and accountants) via a chat interface and over short calls when they reach out to us with a question. We value people, personal growth, and are very...

Our Purpose  At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact As an Account Manager (AM), you are responsible for managing, developing and growing Accounting Partners by helping them to develop and execute a digital strategy. You will provide consistent support to assist them in migrating clients on to the Xero platform, contributing to their businesses success overall. You’ll form great relationships with your Accounting Partners and also work closely with your Account Management and Partner Consultant colleagues to make sure that you and your colleagues are working in the best way to support Xero’s success overall in Asia.   What you’ll do Manage the sales...

How you’ll make an impact As a Business Development Representative (BDR) at Xero, you will be responsible for generating demand for our platform and solutions in a defined territory or market segment. You will work to generate prospects and qualify leads that translate to revenue opportunities for our Account Executive team.  You will act as a thought leader in your defined territory, representing Xero at our own and partner events, and establish a credible profile in the industry to attract high value partners to our business, and grow our market share.    What you'll do Plan and execute on generating demand for our platform solutions. This may include marketing, events, targeted use of prospecting lists etc.  Make outbound calls to prospective accountants and bookkeepers, or subsidiaries in Enterprise networks and agreements, in order to generate qualified opportunities for the Account Executive team.  Use a variety of channels to reach prospects...