Xero

As Senior Executive Business Support , you will provide exceptional administrative support to the Manager of the CEO Office. This role will ensure that the operations of the CEO office are well supported and enable the smooth management of their daily operations. This role will be full of variety and you'll need to have  great communication, time management adaptability and prioritization skills. We're a fast moving dynamic business and you’ll need to be able to deal with all those last minute developments.   What you'll do... Primary responsibility to ensure smooth day-to-day business operations and  support to the Manager to the CEO Office.  With a collaborative mindset, you will focus on championing company culture, refining processes, improving efficiency & productivity and enhancing internal functions and business systems. Provide administrative support through variety of tasks related to Manager of CEO office such as revising and maintaining agendas...

As Senior Executive Business Support , you will provide exceptional administrative support to the Manager of the CEO Office. This role will ensure that the operations of the CEO office are well supported and enable the smooth management of their daily operations. This role will be full of variety and you'll need to have  great communication, time management adaptability and prioritization skills. We're a fast moving dynamic business and you’ll need to be able to deal with all those last minute developments.   What you'll do... Primary responsibility to ensure smooth day-to-day business operations and  support to the Manager to the CEO Office.  With a collaborative mindset, you will focus on championing company culture, refining processes, improving efficiency & productivity and enhancing internal functions and business systems. Provide administrative support through variety of tasks related to Manager of CEO office such as revising and maintaining agendas...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. As a Senior Product Manager you will be responsible for excellence in driving customer and business value through ownership of new and existing products. You will be comfortable working in complex product spaces that require navigating larger degrees of ambiguity and comprehensive stakeholder management. You will manage products end-to-end, from early-stage research...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...

How you’ll make an impact The Senior Communications Manager, UK & EMEA, is responsible for helping Xero meet its communications objectives with external and internal audiences, including planning and delivery of PR in the UK and South Africa, working closely with our PR agencies. The position will execute based on a brief from the Director of Communications, UK & EMEA and requires a blend of stakeholder management and strong interpersonal communication skills to help deliver against our organisational priorities.  You’ll be responsible for delivering against Xero’s communications strategy for UK and EMEA, spanning media relations, thought leadership and internal comms. You’ll have established relationships with top-tier business and tech media in the UK, using them to create a regular cycle of quality stories.  You’ll build on your experience in thought leadership and storytelling to craft and deliver consistent messages to the market that capture Xero’s...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About the Team Xero’s “Catalyst Engineering” portfolio is our platform engineering and developer enablement function, responsible for powering Xero’s engineers and our Partner Ecosystem with the platforms and toolchains to rapidly build innovative, robust and secure products that meet the needs of Xero’s customers. The team are at the forefront of technology...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About the team We are the Customer Love Domain within Enterprise Technology, dedicated to crafting exceptional experiences for Xero’s customers. Our focus spans the entire Xero Partner and SMB Customer lifecycle—from acquisition and onboarding to learning, certification, support, and community engagement. We take pride in delivering world-class digital...

How you’ll make an impact: As a Partner Consultant, your role is to support Xero’s Partner Sales channel, whose aim is to support accounting and bookkeeping firms continual success in migrating clients on to the Xero platform and help them develop and execute a digital strategy.  You will provide expert pre-sales technical demonstration of the value and benefits of the Xero platform to shape and close pre-qualified deals and ensure the efficient transition of a Partner from sale to utilisation. You will also be able to identify potential opportunities (pre and post sale) for the Practice to further digitalise their workflows and provide more value to their clients.   What you'll do: Demonstrate Xero solutions including Xero HQ, Xero Business, Xero Tax, Xero Practice Manager, Xero Report Templates and Xero Workpapers, in pre-sales context to Accountants and Bookkeepers  Work closely with Sales team to deliver business plans for Partners and sales plans for the...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you’ll make an impact At Xero, the Sales Operations Team is the driving force behind the team's business performance. The Senior Sales Operations Analyst will be embedded in our collaborative US go to market team and is tasked with supporting the systems, tools and processes to enable our team to perform in the most effective way possible. The Sales Ops team...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. Platform Elements is a cross-functional, agile infrastructure development team dedicated to enabling Xero development teams to build and ship software efficiently, reliably, and securely. We leverage modern cloud computing tools and continuous integration practices to reduce the cognitive load for Xero Product teams, focusing on a customer-centric approach. In...

How you’ll make an impact Xero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. As a Customer Experience People Lead, you will be responsible for leading a group of Customer Experience Specialists and Seniors who are passionate about providing these experiences for both our customers and Xero. Your team will be providing exceptional support and guidance to small business owners, bookkeepers and accountants when they reach out to us with a question and when they reach out to them proactively by phone.  You’ll be empowered and empower your teams to make decisions in the best interests of our customers and our business.  This leadership role participates as a member of  the global Customer Experience team where you will play an active role in supporting execution against the global Customer Experience (CX)...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you’ll make an impact As a Lead Product Manager you will be responsible for establishing and maintaining excellence in product management practices. You will have a deep understanding of the products and customers (external or internal) within your portfolio. Your impact will be measured by your ability to improve product practice and capability....

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About The Team The AI team at Xero brings together Applied Scientists and ML Engineers to build systems that power Xero's next generation of beautiful, insightful products. The AI Products group exists to collaboratively build products that use AI and ML to reduce toil and deliver the right insight at the right time. Working within the Data &...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. At Xero, we’re here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small businesses, we’ll be building a stronger economy that can change the world.   How you'll make...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you’ll make an impact As a Marketing Technology Manager, you will act as a builder for the Marketing Technology stack that powers our global media buying, conversion rate optimization, and SEO efforts. You will be part of a team responsible for the configuration, delivery and integration of SaaS tools in the tech stack with the goal of driving ROI and...

This is a senior individual contributor role and will be critical to ensuring our most senior Strategy & Operations leaders are enabled to get the right things done through decision making grounded in analytics.   You will be responsible for leading high-impact analytics projects to support improved decision making for senior leaders across Strategy & Operations. The role will be tasked with generating pan-Xero insights, bringing together multiple data sources in a cohesive way to aid in the most strategically important decisions and require you to align closely with senior executives across the globe. Working on projects with Senior Analysts, this is a hands-on analytics role that will require you to develop a strong understanding of customer and business needs across multiple contexts and geographies, then apply first class insights/analytics skills to meet those needs.   What you'll do... Be an expert in ‘last mile’ analytics, developing analytical...

This is a senior individual contributor role and will be critical to ensuring our most senior Strategy & Operations leaders are enabled to get the right things done through decision making grounded in analytics.   You will be responsible for leading high-impact analytics projects to support improved decision making for senior leaders across Strategy & Operations. The role will be tasked with generating pan-Xero insights, bringing together multiple data sources in a cohesive way to aid in the most strategically important decisions and require you to align closely with senior executives across the globe. Working on projects with Senior Analysts, this is a hands-on analytics role that will require you to develop a strong understanding of customer and business needs across multiple contexts and geographies, then apply first class insights/analytics skills to meet those needs.   What you'll do... Be an expert in ‘last mile’ analytics, developing analytical...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About the team In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia and the USA. In SRE at Xero, we combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable,...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.  At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. About the team In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia and the USA. In SRE at Xero, we combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable,...

How you’ll make an impact As a Senior Account Manager (SAM), you are responsible for managing, developing and growing large and mid-tier Accounting Partners by helping them to develop and execute a digital strategy. The overall aim is to support their continual success in migrating clients on to the Xero platform. This is a field based role requiring extensive appointment making, meeting management and travel around your allocated territory. You’ll form great relationships with your Accounting Partners and also work closely with your Senior Account Management colleagues to make sure that you and your colleagues are working in the best way to support Xero’s success overall.   What you’ll do Manage the sales and account management relationships with large and mid-tier accounting partners Drive customer numbers up and achieve monthly targets Drive online strategy deep within the practice Develop ​project plans to support migration to Xero Deliver Xero partner...