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Maple Leaf Sports & Entertainment (MLSE)

Maple Leaf Sports & Entertainment (MLSE), one of the world's premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA G League), TFC II (MLS Next Pro) and Raptors Uprising Gaming Club, the Toronto Raptors esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work. MLSE also owns and operates Scotiabank Arena, Canada’s premier sports and entertainment venue hosting more than 200+ events each year and has a partnership with Live Nation - the largest concert promoter in the world. MLSE has also invested in and operates five of Toronto's sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC II, TFC Academy and the First Team's practice facility, OVO Athletic Centre, the practice facility for the Toronto Raptors and Ford Performance Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies

Sep 14, 2024
Full time
Coordinator, Media Relations
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
The Toronto Raptors communications department is looking for a coordinator to join our team. The Coordinator, Media Relations will assist with a variety of daily tasks and responsibilities on game nights, with a focus on updating team publications. Reporting to the Senior Manager, Communications and working with the Manager, Media Relations, the successful candidate is the ultimate team player: a self-starter, a good writer, statistically savvy with an eye for detail, committed to providing an exceptional level of service, and passionate about the game of basketball. Share in the responsibility of updating all day-to-day team publications, including game notes, statistics, and postgame notes in a timely fashion with a high attention to detail. Gather and distribute daily news clippings to basketball operations and coaching staff each morning. Manage, produce, and distribute credentials for all home games. Set up media seating and workspaces at Scotiabank Arena on game days....
Sep 13, 2024
Full time
Legal Assistant
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
We are seeking a highly organized and detail-oriented Legal Assistant to join our small but dynamic legal team. The ideal candidate will assist our legal department with various tasks, including contract preparation, research, and general administrative support. This is an excellent opportunity for someone passionate about the legal field and interested in the sports and entertainment industry. Legal Support: Provide support to the MLSE Legal Department, including the revision of marked-up legal documents, and populating standard form templates, Document Management:   Assuming responsibility for the Legal Department document management system. Administrative Duties General office duties, including typing, filing, couriering, file management, scheduling internal and external meetings, preparing correspondence, memos, letters, and other documentation as required. Qualifications Note: Before reviewing the qualifications listed below, we want you to know that we...
Sep 11, 2024
Full time
Account Executive, Sales (Basketball)
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
As part of the Basketball Sales Team, your focus will be selling group tickets, season tickets, partial plans, and premium seats as well as coordinating and promoting group events to support our Toronto Raptors and Toronto Raptors 905 ticketing team at Scotiabank Arena and Paramount Fine Foods Centre. This includes but is not limited to prospecting new business, working with current clients, hosting at Toronto Raptors & Raptors 905 games as well as collaborating with all ticketing verticals within our teams to improve the ticketing business. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to build outstanding moments for our fans and each other. We are a ‘team first’ culture so your first responsibility is to be a great teammate. Each member of our sales team takes an equal share in developing and preserving a positive and...
Sep 11, 2024
Full time
Assistant Manager, Ticket Operations
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
As a valued member of the Ticket Operations, Administration and Reporting team, you will have a focus on leading our hourly staff, providing customer support in escalated situations and revitalizing our brand reporting. Keeping up with technologies, continuous learning and training are skills that you bring to the table. Strong communication and collaboration are top priorities for you as you grow in this position. You also possess an above average skill set in the Microsoft office suite of applications, especially Excel. Occasionally, you will be required to provide support to our LIVE and sports teams with the build-out of events on our ticketing system. As a member of Ticket Operations, Administration and Reporting we work in a team environment that requires an excellent communicator, who has the ability to multitask and prioritize tasks effectively while working towards one goal. Hourly Staff Program: Take the lead with hourly staff scheduling while collaborating with HR to...
Sep 10, 2024
Full time
Account Executive, Sales (Hockey)
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
As part of the Hockey Sales Team, your focus will be selling group tickets, season tickets, partial plans, and premium seats as well as coordinating and promoting group events to support our Toronto Maple Leafs and Toronto Marlies ticketing team at Scotiabank Arena and Coca-Cola Coliseum. This includes, but is not limited to prospecting new business, working with current clients, hosting at Toronto Maple Leafs and Toronto Marlies games as well as collaborating with all ticketing verticals within our teams to enhance the ticketing business. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other. We are a ‘team first’ culture so your first responsibility is to be a great teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative...
Sep 06, 2024
Full time
Coordinator, Ticket Administration & Reporting
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
As a valuable member of the Ticket Operations, Administration, and Reporting team, you will have a vital role in supporting Ticket Sales and Membership as well as, Finance, Legal, and Global Partnerships teams at MLSE. Operationally, your role is to ensure events are built, managed, and reported accurately, single and season tickets are processed and distributed, and ticket inventory is managed according to controls; all while maintaining the privacy of account information for our fans. You will provide exemplary customer service to all internal departments by answering questions pertaining to customer account information, pricing controls, and ticket management. Adopt values that are inclusive and contribute to a collaborative environment, including emphasizing teamwork and mutual respect. Contribute to an inspiring team environment with a culture of open communication. Administration and maintenance of Season Ticket Membership (STM) accounts. Execute Membership Renewals....
Sep 06, 2024
Full time
Salesforce Marketing Cloud Developer
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
At MLSE Digital Labs, we are passionate about using technology to deliver a value centric experience throughout sports and entertainment, regardless of whether the customer is an internal or external consumer of what we build. As part of Digital Labs, the Customer Data and Relationship Platforms team focuses on applying that approach by combining technology and data to improve the interactions that we have with our customers. This directive is critical to both the ongoing success of the MLSE’s core business as well as the growth and expansion into new business opportunities. Position Type: Freelance Contractor  Collaborate with BAs, Developers, Admins, and Architects to support the design and building of scalable solutions. Design, develop, test, integrate, deploy, and administrate digital marketing solutions in Marketing Cloud. Utilize the latest and greatest Salesforce Marketing Cloud features and releases. Unlock Salesforce Marketing Cloud power of personalization and...
Sep 05, 2024
Full time
Account Manager, Premium Club Retention
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
As a member of our Premium Membership Team, you will be responsible for providing outstanding service while crafting creative engagement and retention strategies for a premium segment of clients & fans. You will establish relationships with a dedicated book of business that primarily consists of Toronto Maple Leafs Platinum Club Members. Through value-creation, emotional connections, and club-specific engagement, you will ensure high retention results are achieved. You will support the success of our annual department objectives and will bring an innovative, solution-oriented approach to a fast-paced and exciting environment. Achieve or exceed account renewal targets during annual retention campaigns. Managing a Toronto Maple Leafs Platinum Club segment of Member accounts, develop retention strategies and create value through engagement, experiences, and club initiatives. Navigate the introduction and education of a brand-new club space, MNP Pass (Tunnel Club), that a...
Sep 04, 2024
Full time
Manager, Hot Stove Restaurant
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
We are searching for a passionate and dedicated leader to oversee the newly renovated Hot Stove, an iconic restaurant and bar with deep roots in the city’s sports history. This is your chance to bring new life to a beloved Toronto institution as it reopens with fresh energy and a new premium entrance.  Lead with Passion: Take charge of the Hot Stove’s operations with full P&L accountability, driving success with your leadership and love for the industry. Create a Winning Culture: Foster a dynamic atmosphere of service and accountability through coaching, mentorship, and inspirational leadership.  Showcase the Magic: Be the face of our venue, highlighting the Hot Stove to fans, partners, and internal teams, making every visit memorable.  Strategize for Success: Develop and implement innovative business plans and strategies, while managing operating budgets to drive growth and excellence. Collaborate Across Teams: Work closely with MLSE Catering + Events,...
Sep 04, 2024
Full time
Senior Manager, Sales Development Academy
Maple Leaf Sports & Entertainment (MLSE) Toronto, ON, Canada
The Sales Development Academy (SDA ) is MLSE’s comprehensive entry-level sales program committed to developing top-tier sales talent and the future leaders of the organization. Built on two main pillars of (1) Team First Culture and (2) Training & Development, this program has the unique ability to drive revenue across all six MLSE sports brands while serving as a succession system for vacant full-time positions on the sales team and other areas of the ticketing department. With a strong sense of coaching, leadership, and the drive for success, you will spearhead the ticketing departments' people development efforts by hiring, training, and leading our entry-level sales program as the Senior Manager, Sales Development Academy. You will recruit, develop, and guide a dedicated group of Sales Academy associates to achieve our desired revenue results across the ticketing business. You will execute, adapt, and continue to evolve the training program for the hourly sales team to...