Manager

Conveniently located beside Scotiabank Arena in the heart of Toronto’s Sports and Entertainment district, e11even caters to sports fans as much as music and entertainment fans. With a new, modern design featuring premium styles and materials, an upscale menu offering hand-selected, local and seasonal ingredients, and a new atmosphere, e11even is a unique take on the traditional sports bar. As the restaurant Manager, you will assist the Senior Management team in overseeing and leading the FOH floor team of the restaurant, ensuring the delivery of elevated food, beverage, and hospitality service to all guests.

• Provide leadership and direction by maintaining high standards of quality, service, safety, and profitability for our vibrant restaurant.
• Supervise, train, develop, and motivate the team.
• Resolve discrepancies quickly and effectively.
• Ensure compliance with all related regulations, such as those pertaining to Health & Safety and AGCO.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Carry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, mentorship, corrective actions, and discipline.
• Act as an ambassador for MLSE and our community.
• Adhere to MLSE service standards and policies.
• Inventory controls.
• Maintain budgets and monitor costs.
• Oversee planning of events.
• Initiate and maintain vendor relationships.
• Perform other related duties as the need arises.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• A strong food service background is required.
• Experience as a manager/supervisor of F&B in a hotel, restaurant, or events-based venue is essential.
• Beverage program management experience, including strong knowledge in cocktail development, ordering, inventory control, spirits, and beer, as well as some level of wine certification such as WSET or the Caps program, is an asset.
• Leadership experience in a high-volume food service environment.
• Trained in W.H.M.I.S., Smart Serve, NFSTP, ServSafe, or equivalent.
• Solid understanding and practical knowledge of Industry principles and service etiquette.
• Ability to communicate, motivate, and lead effectively.
• A proactive approach toward day-to-day activities and shifting demands.
• P & L knowledge and ongoing awareness.
• Shown to perform well under pressure; balance multiple priorities simultaneously.
• Ongoing awareness and responsiveness to client satisfaction.
• Available to work evenings, weekends, and holidays as required.

Additional Information

Apply by: July 17, 2025

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse, and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. 

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