Senior Manager, Strategy & Operations

  • Loblaw Digital
  • Toronto, Canada
  • Mar 26, 2024
Full time Executive

Job Description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians. 

Why is this role important :

The Director, Corporate Strategy will lead high-profile strategic projects, act as a thought-partner for senior leaders across the company, structure and implement analysis and develop insights and recommendations to move the business forward. To be successful in this role, the Director will be expected to break down complex problems, develop hypotheses, influence and handle multiple partners, lead cross-functional project teams, balance workload across multiple projects and competing priorities, and command strong analytical, communication, presentation, and interpersonal skills.

As an ideal candidate, you will have a strong background in Strategy, ideally from a credible consulting firm or in-house strategy team, and you will be eager to enhance your skills and build expertise across all areas that our team covers.

Note: This role is hybrid - 3 days in office and 1 day remote.


What you'll do:

  • Leading or supporting cross-functional strategic projects by forming hypotheses, conducting research, facilitating discussion and developing data analyses that drive to insights and actionable solutions 
  • Preparing executive presentation materials for internal & external meetings, including presentations to senior executives, townhall key notes, etc.
  • Providing internal and external insights to support business decisions (e.g., macro trends, competitive impacts, etc.)
  • Developing and implementing process improvements and/or organizational changes
  • Serve as a liaison between senior leaders and between Loblaw Digital and Loblaw enterprise teams
  • Facilitate the development of the annual 3-year strategic plan by working with business leadership teams and Loblaw enterprise functions
  • Coach or develop other team members


What you bring:

  • More than 5 years of work experience in a relevant field with demonstrated cross-functional project leadership experience. This is a great opportunity for those with experience in consulting, private equity, corporate strategy, chief of staff or similar roles at technology companies 
  • Excellent problem-solving skills and demonstrated analytical capabilities. A self-starter than can deep dive into data to identify and quantify risks and opportunities
  • Thrive in a fast-paced and entrepreneurial environment 
  • Experience in forming and managing cross-functional teams 
  • Experience with building presentations and compiling briefing materials 
  • Experience working with people at all levels, including executive leadership 
  • Passion for digital consumer technologies that are influencing retail and e-commerce
How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.